Sorry, we don't offer a catalog at this time.
Discreet Shipping & Billing
All orders are discreetly shipped in plain packaging with Heartbreakers (not Stripperwear) listed as the shipper. Order will appear as 'Heartbrealers' on your credit card bill.
Do you offer "Next Day Air" or expedited service?
Sorry, not at this time.
I ordered and I did not receive a confirmation email?
Check your spam folder. If you didn't receive a confirmation email after you ordered, your order may not have gone through or you entered an email address that was incorrect. You should contact us.
I have two coupon codes why are you not accepting both of them?
Our system will only accept one coupon code at a time.
I called and emailed and have not heard back?
You must give us time to research your problem first. In order to give you an accurate answer we need at least 24hrs.
How long does an exchange take?
Allow 2 weeks.
How can I cancel an order?
If order has not been shipped, contact us.
My order was canceled but I still see a charge on my credit card?
It can take up to 48 hours or more. If you receive a confirmation email that we canceled your order please have patience and allow ample time for the credit or void to appear on your account.
My package was damaged or lost.
We are not responsible for lost, stolen or damaged orders. Your order can be insured and you will have recourse thru the Postal Service. Please contact us if you would like to add insurance to your order. You can also ask us to insure your package in the notes section of the check-out for a nominal charge of $2.00 per $100.00 in merchandise.
I have a deadline and my package was lost. What can I do?
We are not responsible for lost or stolen orders.
I tried on my item and returned it. But I was told it was returned soiled. What can I do?
We inspect all returned items and if they are not in "as new" condition we will return them to you. Thank you for your patience.
I refused my package what happens now?
We will charge you for the shipping both ways and we will issue a refund of the balance.
I do not have an email address and I'd like to order from you.
Sorry we only accept online orders.
I do not own a credit card how can I order?
Purchase a pre-paid debit card and you're all set to order anything online.